For the future of primary care, let the public be your guide
Policy decisions often remain distant from the people they serve and support. OurCare seeks to bridge the gap by hearing what people in Canada think, know, and need from primary care, and what they expect of it.
The OurCare Standard and final report spell out the changes that need to be made to ensure that primary care works for everyone.
Empowering every voice for a change
Over 16 months, we carried out a three-phase plan consisting of a national survey, provincial priorities panels, and community roundtables.
We placed special emphasis on engaging people who face the greatest needs for care, encounter barriers to accessing care, and are most likely to be excluded from policy-making decisions about primary care.
Phase 1
National
Survey
We heard from 9,279 respondents who answered questions on access to care, what matters most, use of walk-in clinics, virtual care, primary care teams, health records, and options for system redesign.
National Survey
Provincial
Priorities Panels
Phase 2
We conducted in-depth dialogues with 159 people about primary care in British Columbia, Manitoba, Ontario, Quebec, and Nova Scotia.
Members of the public were randomly selected to roughly match the demographics of each province. Together, they spent 30-40 hours learning about primary care from experts and deliberating to reach consensus on core values, key issues and recommendations for a better primary care system.
British Columbia
Manitoba
Ontario
Quebec
Nova Scotia
Community Roundtables
Phase 3
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Halifax Refugee Clinic (.pdf)
English | Français | Spanish | Haitian-Creole -
We held ten Community Roundtables that put forward ideas to improve access to primary care for some of the most underserved people and communities in Canada.
Roundtable Reports
